Ultra Secure Service Desk operating 24/7/365 including everything from a simple call logging facility to 3rd line support based on ITIL v3 service management approved processes.
The Bunker Service Desk is manned 24/7/365 and is fully integrated with our Ultra Secure Network Operations Centre located at our primary site in Ash, Kent. The service desk is your single point of contact to manage requests large or small.
Our ability to rapidly flex our BAU (Business As Usual) service offering means we keep pace with you and your organisation’s requirements, twenty four hours a day.
By using ITIL v3 Service Management processes we support the full-service lifecycle, to rapidly and proactively detect, monitor and resolve service desk requests rapidly and professionally.
To talk to us or for further information on our Ultra Secure Service Desk please click here.