Onsite Technical & Support
The Bunker provides a full range of technical support to its clients ranging from 'Remote Hands' to 'Specialist Technical'. These levels provide a client with the option to either contract Bunker staff working to the clients instructions (Remote Hands) or contract Bunker staff to consult with the client to diagnose and fix a problem including full system builds (Specialist Technical).
The Bunker’s support services can be provided as either fixed term contracts – for example, our system SLAs - or as bundled packages of engineer time – for example, our ‘Remote Hands’ and 'Specialist Technical' support packages, which are designed for handling ad-hoc activity in support of your own technical teams.
Support packages include:
The Bunker’s support services can be provided as either fixed term contracts – for example, our system SLAs - or as bundled packages of engineer time – for example, our ‘Remote Hands’ and 'Specialist Technical' support packages, which are designed for handling ad-hoc activity in support of your own technical teams.
Support packages include:
